FairCrown Casino Terms for Australian Players
How Acceptance and Bonus Terms Work Together
Ticking the box that reads “I am 18 years old and I accept the Terms and Conditions and Privacy Policy” during registration forms a binding agreement between you and Novatrix SRL, and it stays in force for as long as the account exists. If you do not agree with a clause, do not open an account or make a deposit.
Every bonus is governed by these terms as well as by the offer page. The welcome package and the weekly offers carry a x40 wagering requirement on bonus funds and free-spin winnings, a minimum deposit of $30 at each stage, a maximum bet of $8 per spin or round while a bonus is active, and an expiry of 7 days from activation. The Wednesday cashback carries x5 and comp-point conversions carry x10. Free-spin winnings can be cashed out up to $150, and match-bonus winnings are capped at 10 times the bonus value. Some NetEnt, Microgaming and Amatic titles may not count towards wagering. Bonuses are for players aged 18+ only, and breaching the maximum bet can void the winnings tied to that bonus.
What Happens When a Game Malfunctions
If a game, a live stream or the cashier fails because of a technical fault, we may void the affected round, reverse the related payouts and return the original stake to your balance. A result displayed after a malfunction does not create a right to a win. Rounds interrupted by a dropped connection are completed on the server according to the game provider’s rules, and you can review the outcome in your game history.
Conduct We Do Not Allow
Only one account per person is permitted. Multi-accounting, opening accounts for relatives at the same address to claim a bonus twice, and passing an account to another person all breach these terms. Bonus abuse includes exceeding the $8 maximum bet, placing offsetting bets on opposite outcomes, and using promo codes such as FS30, MEGAFS or LUCKY3 outside their stated conditions. Collusion at live tables, and the use of bots, scripts or other automation, are also prohibited. When we confirm a breach, we may void winnings, cancel bonuses and close the account.
How Far Our Liability Reaches
We are not liable for indirect or consequential losses, for interruptions caused by your internet provider or device, or for delays at a payment provider such as Visa, Mastercard, Skrill, Neteller or MiFinity once we have released a withdrawal. Game outages at a studio such as Pragmatic Play or Evolution Gaming are treated as a malfunction under the section above. Nothing here removes a right that cannot be excluded by law.
How Deposits and Withdrawals Are Processed
Balances are held in AUD. Withdrawals are sent back through the method used to deposit, and every request enters a pending window of up to 48 hours during which it can be reversed.
| Method | Minimum deposit | Minimum withdrawal | Maximum per withdrawal | Time after approval |
|---|---|---|---|---|
| Visa and Mastercard | $30 | $30 | $4,000 | 1 to 5 business days |
| PayID and POLi | $30 | $30 | $4,000 | 1 to 5 business days |
| Skrill, Neteller and MiFinity | $30 | $20 | $4,000 | Within 24 hours |
| Cryptocurrency via CoinsPaid | $30 | $20 | No listed maximum | Within 24 hours |
Across all methods, the daily withdrawal cap is $6,600, the weekly cap is $13,200 and the monthly cap is $49,500.
How We Verify Your Identity
Before your first withdrawal is approved, we ask for an Australian driver’s licence, passport or Medicare card, together with proof of address such as a utility bill or bank statement. Upload the documents by email or through your account, and we will write to you if anything is unreadable or a further document is needed. Withdrawals stay on hold until verification is complete, and the pending window of up to 48 hours applies on top of that. We may repeat the check when account activity changes sharply.
Licence and Governing Law
FairCrown is operated by Novatrix SRL under Tobique Gaming Commission E-gaming licence No. 0000002, issued in New Brunswick, Canada. These terms are governed by the law that applies to that licence, and disputes that cannot be settled through our complaint process may be raised with the Tobique Gaming Commission. The Interactive Gambling Act 2001 and ACMA are not our licensing framework or our regulator.
Who Can Open and Keep an Account
You must be 18 or older, and each player may hold one account, registered in your own legal name with truthful details. We may ask for proof of age at any time and close accounts that fail the check.
FairCrown does not hold an Australian licence, and our Tobique licence gives no authorisation under Australian law. It is your responsibility to confirm that taking part in online gambling is lawful where you live before you register.
How Changes to These Terms Reach You
When we revise these terms, the new version is published on this page with an updated date. For changes that affect bonuses, limits or fees, we also email the address registered to your account. Continuing to play after a change takes effect counts as acceptance, and if you disagree you may withdraw your balance and close the account.